Privacy policy

1. Personal Information Collection

We collect personal information including your name, email address, contact number, and payment details when you make a purchase, register an account, or reach out to us. This information is used exclusively for the purposes of order processing, enhancing your shopping experience, and facilitating communication with you.

2. Usage of Information

We may use your information to:

  • Process orders and provide customer support
  • Send promotional updates (you may opt out at any time)
  • Send transactional communications, including SMS updates regarding your order, abandoned checkout reminders, marketing offers, and review requests

Payment information is processed through secure payment gateways. We value your privacy and the information you consent to share in relation to our SMS marketing service. Opt-in data and consent for text messaging will not be disclosed to any third parties except to our messaging service providers and only for the purpose of enabling and operating our text messaging program.

3. Data Security

We implement industry-standard encryption protocols and robust security measures to protect your data. However, while we are committed to maintaining the highest standards of data security, no method of transmission over the internet or method of electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except to trusted service providers who assist us in operating our website, conducting our business, and servicing you. This includes messaging service providers required to operate our messaging program.

5. Cookies

Our website uses cookies to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Tailor our services to better serve you
  • Keep track of items you put into your shopping cart, including when you have abandoned your checkout.

This data may be used to determine the appropriate timing for sending cart reminder messages via SMS. You may choose to disable cookies through your browser settings at any time.

6. Your Consent

By accessing and using our website, you acknowledge and agree to be bound by the terms of our Privacy Policy. If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us.

SMS Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.